Contact Us

Got a question about one of our sportsbook reviews, spotted something that needs updating, or just want to flag a betting site we should look at? Here's how to reach the team behind Best Online Sportsbooks.

How to Reach Our Team

The quickest way to contact us is by email at [email protected]. We read every message and try to respond within 48 hours, though it can take a little longer during busy periods when we're updating our sportsbook rankings or reviewing new offshore sportsbooks that have recently launched.

When you write in, it helps to include as much detail as possible — the name of the sportsbook, the section of the site you're asking about, and any relevant screenshots if you're reporting an issue with an offer or a listing. This lets us look into it properly rather than going back and forth over email.

What You Can Contact Us About

• Review corrections: If you've noticed outdated information on a sportsbook page — a bonus that's changed, a payout method that's no longer offered, or a rating that needs revisiting — let us know and we'll fact-check it.
• General feedback: If you've used one of the sites we cover, whether it's a top-ranked option or one further down our list, your firsthand experience helps us keep our comparisons honest and current.
• Site suggestions: New sports betting sites appear regularly, some regulated, many operating offshore under licences from jurisdictions such as Curaçao, Panama, or Costa Rica. If there's a betting site you think deserves a closer look, tell us and we'll add it to our research queue.
• Content questions: If something in one of our guides — on odds, banking options, or how bonuses work — isn't clear, we're happy to point you to the right page or clarify further.
• Press or partnership enquiries: If you represent a sportsbook or a media outlet, please identify yourself clearly in your message so we can route it to the right person.

What We Can't Help With

We're an independent comparison and review resource, not a sportsbook, a payment processor, or a regulator. That means we can't:

• Access, close, or verify your account at any sportsbook
• Process deposits, withdrawals, or refunds on your behalf
• Guarantee the outcome of a dispute with an operator
• Offer legal or tax advice — for questions about the legality of online sports betting in your state, or how winnings are taxed, consult a qualified professional or your state's gaming authority

If you have a dispute with a specific sportsbook — over a delayed payout, a bonus that wasn't honored, or account verification issues — your first step should always be that sportsbook's own customer support. Keep records of your communication in case you need to escalate the matter later.

A Note on the Sites We Review

Many of the sportsbooks featured on Best Online Sportsbooks, including those in our current rankings, are licensed offshore rather than by a US state regulator. That puts them in a legal grey area for US bettors: they operate outside the licensed, regulated US market, and they don't carry the same player protections — like segregated player funds or state-backed dispute resolution — that regulated US operators are required to provide. We include them because many US bettors use them, but we encourage every reader to check their own state's laws before signing up anywhere, and to treat any account dispute as something to resolve directly with the operator, since regulatory recourse is limited.

For more on how we evaluate the sportsbooks we list — including odds, banking, payout speed and reliability — see our full rankings and comparison tables elsewhere on the site.

Before You Reach Out — Some Useful Pages

A few questions we get regularly are already answered elsewhere on the site:

• Curious about who we are and how we approach our reviews? Visit our About Us page.
• Want to understand the terms that govern use of this site? Check our Terms and Conditions.
• Concerned about your own or someone else's betting habits? Our Responsible Gambling page has practical tools and information.

Betting Responsibly

Sports betting is intended for entertainment, not as a way to make money, and it should only involve funds you can afford to lose. If gambling stops feeling like entertainment, free, confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Note that offshore sportsbooks may not offer the same self-exclusion tools or responsible gambling safeguards required of regulated US operators, so it's worth checking what a site actually provides before you sign up. Online sports betting through the sportsbooks we cover is intended for adults aged 21 and over only.